Privacy statement

We respect your privacy and treat your data in accordance with the General Data Protection Ordinance (AVG). How and why we use your personal data is explained in this privacy policy. We may change this policy from time to time.

What information do we collect from you?
  • Contact details (company name, name, address, e-mail, telephone number, website, etc.)
  • Payment information
  • IP address
How do we collect your information?

When you purchase a service from us, we ask you to fill in your name and address via a form. With this information we can create an account for you and provide you with our services. If you log on to my.surver.nl we will keep track of when you are logged on and what changes you have made. 

Why do we collect your information?

So that we can provide you with our services. We also collect your data to keep our accounts, get in touch with you, register domain names in your name and send you invoices. 

Sharing your data

We never resell your data. We will also not share your data without your permission, unless this is necessary to provide a service to you. 

Deletion of your data

After termination of your service, your personal information will be deleted or made anonymous. We are obliged to keep certain data in our accounting records for the tax authorities. 

Storage and processing of your data

Your data is processed and stored on a server. These servers are not owned by Surver but are under our management. Your data is always stored in Europe and will not be moved outside the EU. 

How Surver protects your data

The servers on which your data is stored are updated daily. Surver only connects via SSL and uses unique login codes. We also require this from parties who process personal data on behalf of Surver. 

Cookies

Surver uses cookies to recognize you when you visit the website. These cookies make it easier for you to log in and use our services. In addition, Surver uses cookies to keep track of how many people visit the site. This is done through Google Analytics. These cookies are deleted 26 months after the last visit. 

Your rights

According to the AVG, it is your right to access, modify or completely delete your personal information. Most personal information can be viewed and changed via the customer panel on my.surver.nl. You can also have the data removed by contacting us, this means that the services you purchase will also be terminated (subject to the duration of the contract). 

Contact information

Would you like more information about our privacy policy or do you have a privacy related question? Then please contact us:

Surver
Crane track 7G3
1033SC, Amsterdam
The Netherlands

info@surver.nl
+31 (0)20 244 16 89