Free relocation service for your website

Switch quickly and easily. We migrate your WordPress website or WooCommerce shop to Surver for free, professionally and hassle-free.

Learn more

Free transfer service

No technical knowledge required

Arranged without downtime

  • 5/5
  • Based on 30 reviews
  • 5/5
  • Based on 34 reviews
  • 4,9/5
  • Based on 72 reviews

Free moving service for WordPress & WooCommerce

Switching to a new hosting provider can be exciting, especially if you have little time or technical knowledge. That's why Surver offers a free transfer service with all its hosting packages, worth €75 (excluding VAT).

We professionally and securely migrate your WordPress website or WooCommerce shop, and if desired, your email accounts and domains to our servers. You don't have to do anything technical for this yourself.

After placing your order, simply provide your login information and any moving codes. From then on, we'll take care of the entire move and keep you informed every step of the way.

Most transfers are completed within one business day, with no downtime for your visitors. Your website remains accessible during the switch.

  • We move up to 4 websites for free by default.
  • For more websites, we apply customized agency rates with discounts.
  • Fees may apply for moving or renewing domain names. More information can be found on the Domain Registration page.

With Surver's free moving service, you transition worry-free - quickly, safely and hassle-free.

“We commissioned our website to be hack-free and move the website to Surver. That all went very quickly and smoothly. Questions were also responded to quickly. Very nice that our website is now maintained, updated and hackproofed. One less headache for us!”

Marjolein & Helena

- School print

How does our relocation service work?

With our professional transfer service, we ensure minimal downtime and a worry-free transfer of both your WordPress site, and your mailboxes and domains.

All packages
Get advice

First, a brief introduction!

Are you not yet a Surver customer and curious about the possibilities? Perhaps you have already chosen a package or you would like to spar with a professional? We are happy to help you!

If you already have a package in mind and are curious what a migration entails, continue to step 2. Curious about the possibilities? Ask for advice or start the decision aid.

Relocation request

Once you have chosen a package you can easily order it through our website. During the ordering process you have the option to select the Transfer service select. Depending on the package selected, there may be costs associated with the migration.

After you place the order, you will receive an email from us with more information about the next steps and all the details we need to manage the migration of your website and optionally your mail accounts, DNS zones and domain name.

Collecting login information

To move all your data correctly and smoothly, we need both the login details of your WordPress installation and the server on which your site is running. If you have a customer account with your current provider, you may also forward those login details. Below is an overview of all the data we need:
  • WordPress login details
  • sFTP/FTP data
  • Web mail account login details
  • Export DNS records
  • Transfer codes domain names

If you choose to keep your domain and mail accounts with your current provider you can easily indicate this via the migration form. We will then only move your WordPress site.

Migration Preparation

After we have received all your (login) data, it is first checked by us. If any data is missing or incorrect, we will contact you. When all data is complete we will schedule the migration date, based on the preferred date you indicated.
One day before the migration date, we take over the current DNS records, adjust the TTL (DNS renewal time) and make a name server change. This has the advantage that we are in control of the DNS, we can move quickly and thus prevent or reduce any downtime.

If applicable, we will also set up your new mail accounts and any forwarders. You will receive the new login details by e-mail, as well as more information about setting up your mail in Outlook or Apple mail.

Migration server data

On the migration day itself, we will move your WordPress site(s) and mail accounts to the new server. Your site will be completely checked by our WordPress experts and any minor bugs or error messages will be fixed.

If you wish, we will also transfer your email accounts and folder structure during this step. Your current accounts are synchronized one-to-one with our server, so you won't miss any emails or folders.

As a final step, we install another SSL certificate so we can guarantee secure connections for your visitors. Your site is now live!

Moving domains

Should you have chosen to move your main domain or other alias domains to Surver as well, we'll take care of that in this step as well.
After we have requested the move we will set up any redirects within the hosting control panel. Should you also have active DNS records for these domains, these will also be taken over correctly by us.

Depending on the extension, it can take between 60 minutes and five days to move a domain. Once the alias domains are transferred to our server we set up another SSL certificate for a secure connection.

Verification & confirmation

Once all the previous steps have been completed, we do a final check to make sure your site is up and running properly, securely and quickly. Any leftover mail from your old provider will still be transferred. We also check that all DNS records are properly transferred and that your contact form works properly.

Once all checkpoints have been completed, you will receive a confirmation email from us. You can now check whether everything has been properly migrated by us. The last step is to cancel the transferred services with your old provider.

First, a brief introduction!

Are you not yet a Surver customer and curious about the possibilities? Perhaps you have already chosen a package or you would like to spar with a professional? We are happy to help you!

If you already have a package in mind and are curious what a migration entails, continue to step 2. Curious about the possibilities? Ask for advice or start the decision aid.

Relocation request

Once you have chosen a package you can easily order it through our website. During the ordering process you have the option to select the Transfer service select. Depending on the package selected, there may be costs associated with the migration.

After you place the order, you will receive an email from us with more information about the next steps and all the details we need to manage the migration of your website and optionally your mail accounts, DNS zones and domain name.

Collecting login information

To move all your data correctly and smoothly, we need both the login details of your WordPress installation and the server on which your site is running. If you have a customer account with your current provider, you may also forward those login details. Below is an overview of all the data we need:
  • WordPress login details
  • sFTP/FTP data
  • Web mail account login details
  • Export DNS records
  • Transfer codes domain names

If you choose to keep your domain and mail accounts with your current provider you can easily indicate this via the migration form. We will then only move your WordPress site.

Migration Preparation

After we have received all your (login) data, it is first checked by us. If any data is missing or incorrect, we will contact you. When all data is complete we will schedule the migration date, based on the preferred date you indicated.
One day before the migration date, we take over the current DNS records, adjust the TTL (DNS renewal time) and make a name server change. This has the advantage that we are in control of the DNS, we can move quickly and thus prevent or reduce any downtime.

If applicable, we will also set up your new mail accounts and any forwarders. You will receive the new login details by e-mail, as well as more information about setting up your mail in Outlook or Apple mail.

Migration server data

On the migration day itself, we will move your WordPress site(s) and mail accounts to the new server. Your site will be completely checked by our WordPress experts and any minor bugs or error messages will be fixed.

If you wish, we will also transfer your email accounts and folder structure during this step. Your current accounts are synchronized one-to-one with our server, so you won't miss any emails or folders.

As a final step, we install another SSL certificate so we can guarantee secure connections for your visitors. Your site is now live!

Moving domains

Should you have chosen to move your main domain or other alias domains to Surver as well, we'll take care of that in this step as well.
After we have requested the move we will set up any redirects within the hosting control panel. Should you also have active DNS records for these domains, these will also be taken over correctly by us.

Depending on the extension, it can take between 60 minutes and five days to move a domain. Once the alias domains are transferred to our server we set up another SSL certificate for a secure connection.

Verification & confirmation

Once all the previous steps have been completed, we do a final check to make sure your site is up and running properly, securely and quickly. Any leftover mail from your old provider will still be transferred. We also check that all DNS records are properly transferred and that your contact form works properly.

Once all checkpoints have been completed, you will receive a confirmation email from us. You can now check whether everything has been properly migrated by us. The last step is to cancel the transferred services with your old provider.

Need to spar about your transition?

Switching to Surver is hassle-free. We move your website free of charge and take over the contract with your current provider. No surprises later: fixed, transparent rates with no introductory fees and flexible contract terms. Not satisfied within 30 days? Then you get your money back.

Stress-free switching

We migrate your site, mail accounts and domain(s) professionally, without downtime and help you as needed.

Get advice

Expertly moved

All moves are performed by experienced Surver specialists with expertise in hosting and WordPress.

No downtime

Your website, mail and domains remain accessible during the move - without interruption.

Safely migrated

Login information and data are processed securely and transferred encrypted to our servers.

Smartly optimized

After the move, we can optimize your website for better performance and PageSpeed scores.

No surprises

The transfer service is free of charge. Should there be additional costs, we always communicate this in advance.

Aftercare included

Even after the move, we won't let you off the hook. You get one week of aftercare for questions, checks or minor adjustments.

Moving with support as it should be, from start to aftercare

A professional moving service with a regular support team that guides you before, during and after the move - communicating clearly, switching quickly and only stopping when everything is working well.

4 key points of Surver support

Lightning-fast WordPress hosting is important. But only when someone is really there for you do you know you're in the right place.

At Surver, you don't get a help desk, but a regular team of WordPress experts who know your site and think with you.

Support without queues

Email, chat or call in case of urgency and get fast contact with someone who will look directly with you and help solve your question or problem.

Human support, not AI

You always talk to a real person who listens, thinks with you and solves the problem with you.

4,9/5

All reviews

True WordPress experts

Always direct contact with WordPress specialists who know your website and help you quickly with advice on performance, settings and technical questions.

Online knowledge base

Clear explanations of WordPress and administration, with practical tutorials and answers to frequently asked questions.

“When moving, you want certainty. That's why we guide every move carefully, from preparation to aftercare.”

David Ladiges

- Surver Support

98%

Customer satisfaction based on feedback

Direct

Available by phone for urgent problems

< 15 min

Average initial response time to support questions

These customers have already made the switch to Surver

Surver is rated 4.9/5 stars based on hundreds of reviews posted by our customers on Google, Web hosts and Trustpilot.

Top party. Have several websites and clients here. If there is anything they really help you. And they are really fast too.

Gert Jan

- Directed

This company is a 100% recommend. After years of toiling with hosting companies that don't respond, or respond late this is so relaxed. Answer within 10 minutes and very wide opening hours. They resolve everything quickly and very professionally. Have transferred all my websites, if only I had done this years earlier. Finally peace of mind, here are people who know what they are doing and are also very friendly. I am very grateful for all the help!

Cristel

- Get-Web.com

My request on November 10 was whether our site could be made 2-language, with the necessary questions in addition to a cost estimate. On the same day I had all the answers and a clear quote, based on which I immediately placed the order. By early afternoon the next day, the translation widget had been installed and the entire site translated using Deepl. It works flawlessly, and within 1.5 days! The 5 stars are well deserved.

Peter

- Haegsche Time Foundation

Lightning fast help in fixing malware damage! After contacting Boy from Support, my hacked site was cleaned within an hour. I immediately made the effort to look at their hosting, best choice yet! Everything was taken off my hands and the Cpanel + hosting speeds are a breath of fresh air compared to my previous hosting provider.

Fabien

Recently insanely helped by Boy and team in making my website hack-free. I immediately decided to move my website to Surver. Everything was taken care of for me flawlessly. Service like this you don't often come across these days. Thanks a lot!

Kim

- Studio Kwebbel

A few years ago, Surver helped us very quickly when our website was hacked. Then immediately switched for hosting and security. They are very responsive and friendly. When I made a mistake that caused our website to stop working, they fixed it within 5 minutes. Highly recommended!

Anouk

- Animate the World

What a fine party this is! Surver helped me tremendously with the removal of malicious files on various sites. In addition, my websites are now running with them. I am impressed with the patience and good communication. You guys are great!

Frank

- Digital Vastgood

Website under construction was hacked due to temporary stoppage of work. Asked Surver if they could get this fixed. Within 24 hours, after I provided all the necessary data, the site was up to date again. Now I also arranged hosting with Surver so this will not happen again in the future. Surver just takes care of that automatically with their backups and malware scanner. Well taken care of!

Paul

- Jamrozik

Received help with website development wordpress. Very correct, fast and punctual. Always accessible, smooth service. Highly recommended!!!

Robert

- NPO Supernils

Boy from Surver cleared my website, which had been hacked, of viruses and put it back on the air within 24 hours! I then switched to Surver for hosting, this went quickly and smoothly. My thanks is great.

Walter

Frequently Asked Questions

Below are the answers to our frequently asked questions. If you do not find what you are looking for, or would like advice on the right package, please feel free to contact us.
Get advice
To move all your data correctly and smoothly, we need both the login details of your WordPress installation and the server on which your site is running. If you have a customer account with your current provider, you may also forward those login details. Below is an overview of all the data we need:
  • WordPress login details
  • sFTP/FTP data
  • Web mail account login details
  • Export DNS records
  • Transfer codes domain names
If you choose to keep your domain and mail accounts with your current provider you can easily indicate this via the migration form. We will then only move your WordPress site.
Yes, whether you choose a Managed or Managed & managed package, we will move your data to our servers at no charge.
At Surver, we work with Let's Encrypt SSL certificates that can be activated for free within cPanel. Installing a certificate is very easy and through our manuals we will guide you step by step. Should you want team Surver to handle the migration, we will install the certificate for you.
We migrate your WordPress installation exactly as it is currently online. After the migration, we do not perform any updates or modify any code, unless you have explicitly requested it. However, we do set the correct PHP version and install LiteSpeed Cache so your site loads quickly and you can take full advantage of our platform.
If you use Roundcube as your current mail service, we can also export/import the contacts for you during the migration, if the server at the current party allows this. If you are using Microsoft Office or Google Workspace then the current setup will continue to work as you are used to, even after a migration to Surver.
If you haven't selected a specific date, we usually migrate your site within 2-3 business days. We'll keep you updated by email every step of the way and you'll receive a notification from us when the migration is complete.
Sites can be moved without downtime, provided we have access to the name servers and DNS records. Without access, we can only manage the DNS by moving the domain. In that case, it may take up to 24 hours for the domain to be pointed to our server, the SSL certificate installed and the site live.
Sites where the database is continuously updated, as the case of WooCommerce web shops, membership or community sites, we need to activate a maintenance mode when migrating so that we can guarantee that all data can be transferred correctly.