A WordPress specialist on call

For modifications, advice and technical problems - without the hassle. You don't have to search or test yourself. We solve it for you.
4.94/5 based on 150+ reviews
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Our webmaster team is at your service

Do you need extra help with your WordPress website? With our Webmaster Service, you get direct support from specialists who understand your website and take the work off your hands.
Whether it's a small question or a technical problem - we make sure it's solved quickly and properly.
Our Maintenance & Management packages include monthly time for support. Do you need more? Then you can easily purchase additional hours via a strippenkaart or post-calculation. This way you always have the flexibility that fits your situation.
You send us your question or change, we look at it and address it. Sometimes we ask a few extra questions to fully understand the problem - not to buy time, but to get it right the first time.
Do you want flexible and expert support for your website? We are happy to think with you.

Flexible support, with no strings attached

Choose what suits you: inexpensive upfront with a strippenkaart, or flexible afterwards on post-calculation. Do you need regular support? Then you can also opt for a monthly strippenkaart.

10 hours

850,-

  • Excl. VAT
  • Single
Place an order
  • More economical hourly rate
  • Hours completed accurately
  • Direct contact with specialists
  • Faster response time to requests
  • Valid up to 3 years

5 hours

475,-

  • Excl. VAT
  • Single
Place an order
  • More economical hourly rate
  • Hours completed accurately
  • Direct contact with specialists
  • Faster response time to requests
  • Valid up to 3 years

Post-calculation

110,-

  • Excl. VAT
  • Hourly rate
Contact
  • No upfront costs
  • Payment in arrears per quarter hour
  • Ideal for occasional inquiries
  • Contact via email
  • Response time based on availability

2 hours

170,-

  • Excl. VAT
  • Monthly
Place an order
  • More economical hourly rate
  • Fixed monthly support
  • Direct contact with specialists
  • Faster response time to requests
  • Ideal for structural maintenance and ongoing development

5 hours

400,-

  • Excl. VAT
  • Monthly
Place an order
  • More economical hourly rate
  • Fixed monthly support
  • Direct contact with specialists
  • Faster response time to requests
  • Ideal for structural maintenance and ongoing development

10 hours

750,-

  • Excl. VAT
  • Monthly
Place an order
  • More economical hourly rate
  • Fixed monthly support
  • Direct contact with specialists
  • Faster response time to requests
  • Ideal for structural maintenance and ongoing development

What you use the Webmaster service for

From minor adjustments to technical issues - we help you exactly where needed. Flexibly deployable with a strip card or on an hourly basis.

Hosting support

Need help with hosting settings or technical changes? We will implement this for you immediately. Think of DNS changes, setting up databases, adjusting PHP settings or configuring e-mail. This way you can be sure that everything is set correctly, without having to figure it out yourself.

WordPress consulting

Are you getting stuck or do you want to be sure you are making the right choices? We think along with you and give practical advice that fits your situation. Whether it's about plugins, performance, security or usability - you get clear guidance that will help you get started right away.

WordPress customizations

Do you need changes to your website, such as changing a layout, functionality or installing a plugin? We perform this quickly and professionally for you. We coordinate the work in advance, so you know where you stand and there are no surprises.

WordPress development

Want to expand your website with additional features or customization? We develop solutions that fit your situation. From small technical improvements to more complex links - everything is implemented carefully and efficiently.

Need WordPress help? We encounter this on a daily basis

We get requests daily from website owners who get stuck on something. A plugin that causes conflicts, an error message that suddenly appears, a contact form that no longer works or a layout that jumps on mobile. Often it starts with searching or trying things out yourself - until it takes too much time or the problem just gets worse.
Many such issues are hard to pinpoint. Every problem is different, and a standard solution or YouTube video is far from helpful.

At Surver, we solve this every day. From small adjustments to fixing error messages, cleaning databases or debugging plugins. No tickets or long wait times, just direct contact with someone who understands what's going on and solves it for you.

These customers have already made the switch to Surver

Surver is rated 4.9/5 stars based on hundreds of reviews posted by our customers on Google, Web hosts and Trustpilot.

Top party. Have several websites and clients here. If there is anything they really help you. And they are really fast too.

Gert Jan

- Directed

This company is a 100% recommend. After years of toiling with hosting companies that don't respond, or respond late this is so relaxed. Answer within 10 minutes and very wide opening hours. They resolve everything quickly and very professionally. Have transferred all my websites, if only I had done this years earlier. Finally peace of mind, here are people who know what they are doing and are also very friendly. I am very grateful for all the help!

Cristel

- Get-Web.com

My request on November 10 was whether our site could be made 2-language, with the necessary questions in addition to a cost estimate. On the same day I had all the answers and a clear quote, on the basis of which I immediately placed the order. By early afternoon the next day, the translation widget had been installed and the entire site translated using Deepl. It works flawlessly, and within 1.5 days! The 5 stars are well deserved.

Peter

- Haegsche Time Foundation

Lightning fast help in fixing malware damage! After contacting Boy from Support, my hacked site was cleaned within an hour. I immediately made the effort to look into their hosting, best choice yet! Everything was taken off my hands and the cPanel + hosting speeds are a breath of fresh air compared to my previous hosting provider.

Fabien

Recently insanely helped by Boy and team in making my website hack-free. I immediately decided to move my website to Surver. Everything was taken care of for me flawlessly. Service like this you don't often come across these days. Thanks a lot!

Kim

- Studio Kwebbel

A few years ago, Surver helped us very quickly when our website was hacked. Then immediately switched for hosting and security. They are very responsive and friendly. When I made a mistake that caused our website to stop working, they fixed it within 5 minutes. Highly recommended!

Anouk

- Animate the World

What a fine party this is! Surver helped me tremendously with the removal of malicious files on various sites. In addition, my websites are now running with them. I am impressed with the patience and good communication. You guys are great!

Frank

- Digital Vastgood

Website under construction was hacked due to temporary stoppage of work. Asked Surver if they could get this fixed. Within 24 hours, after I provided all the necessary data, the site was up to date again. Now I also arranged hosting with Surver so this will not happen again in the future. Surver just takes care of that automatically with their backups and malware scanner. Well taken care of!

Paul

- Jamrozik

Received help with website development wordpress. Very correct, fast and punctual. Always accessible, smooth service. Highly recommended!!!

Robert

- NPO Supernils

Boy from Surver cleared my website, which had been hacked, of viruses and put it back on the air within 24 hours! I then switched to Surver for hosting, this went quickly and smoothly. My thanks is great.

Walter

Frequently Asked Questions

Below are the answers to our frequently asked questions. If you do not find what you are looking for, or would like advice on the right package, please feel free to contact us.
All packages
Get advice
You get access to the Webmaster service once you are a Surver customer with a hosting package.
Our Maintenance & Management packages already include monthly time for support. Do you have a Managed WordPress hosting package without management? Then you can easily purchase additional hours via a strippenkaart or on a billing basis.
After purchase or activation, you can contact us directly and submit your question or change to us. We will then take care of it for you.
Yes, to use the Webmaster service you need a hosting package with Surver.
If you have a Maintenance & Management package, then support is partially included. Are you working with a Managed WordPress hosting package without management? Then you can use the Webmaster service by purchasing additional hours.
You simply send us a message with your question or desired change, preferably by e-mail. This way we immediately have all the information, can assess everything properly and reach a solution faster.
Then we will start working for you or give clear advice on the best approach.
The response time depends on your request and the type of support chosen. With a strippenkaart or a Maintenance & management package you will usually be helped faster. With post-calculation, we work on an availability basis, so the waiting time may increase slightly.
We always respond as quickly as possible and let you know when we will pick up your question.
You can come to us for almost everything around your WordPress website. From solving technical problems or error messages to adjustments in design and functionality, installing and configuring plugins and optimizations in the areas of speed and security. You can also contact us for hosting-related changes and custom development or extensions.
Unsure if your question falls under this? Chances are it does - we help you with almost everything around WordPress.
A strip card is ideal if you need regular support or quick help.
You benefit from a more economical hourly rate, faster response times and flexibility in using your hours. The one-time 5- and 10-hour strip cards are also valid for up to 3 years, allowing you to use them at your own pace.
For occasional questions, post-calculation may be sufficient, but if you work with us more often, then a strip card is usually the best choice.
We always agree in advance what we expect a request to cost. Should it turn out during the work that more time is needed, we will consult with you first.
We will never just write extra hours without discussing this with you. This way you always know where you stand and there are no surprises.