Our first priority
Good accessibility and uptime of our servers ensures that 1) your website remains accessible for your visitors and 2) you, the customer, are satisfied with our service. Despite the fact that all systems are monitored 24/7 and we do our utmost to keep all services up and running all the time, downtime can sometimes occur due to a general failure in the network or our data centre.
When an outage is detected, our engineers' first priority is to identify the cause and roll out a fix so that the affected servers or services are back up and running as soon as possible. To be transparent and better inform our customers of these outages and maintenance, we have launched a new status page at Surver.
Link status page
Our status page can be accessed via this link: https://status.surver.nl
In the event of an outage or planned maintenance, we will keep you updated on progress via this page. The page is hosted at an external provider, so that it remains accessible in case of a general network or data centre failure. You can also enter your e-mail address on our status page so that we can keep you informed in the event of an outage.
