WooCommerce
maintenance & care

WooCommerce maintenance & management from Surver ensures that your webshop always remains safe, fast and reliable. We take updates, monitoring and security off your hands, so you can fully focus on sales and your customers.
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5/5
Based on 30 reviews
5/5
Based on 34 reviews
4,9/5
Based on 72 reviews
4.94/5 based on 150+ reviews
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No more worries about your WooCommerce shop

Daily backups
and safe recovery

In web shops, every order counts. We make automatic daily backups, so customer data and orders are always safe. Should something go wrong, we will restore your webshop immediately.

Prevent revenue loss due to downtime

Every minute your shop is down, you are missing out on orders. With 24/7 monitoring and direct intervention, we make sure your shop always stays online.

Controlled updates without risk

WooCommerce updates are essential for security, but they can also break checkout. We perform updates carefully and in a controlled manner - for larger packages even in a staging environment first.

Carefree growth with your webshop

Personalized WooCommerce support

From payment modules to plugin conflicts, our support team knows WooCommerce inside out. No queues or standard answers, but direct help from specialists.

Our WooCommerce maintenance packages

Select a maintenance package that suits your web shop. Always with free migration, flexible contract terms and a 30-day money back guarantee.

Professional
WooCommerce maintenance

  • One month free with annual bill

32,95

  • Excl. VAT
  • Monthly
For beginners and small web shops that need basic protection.
Place an order

Maintenance & care

  • WordPress core, theme and plugin updates
  • Support up to 25 plugins
  • Monthly updates + basic monitoring
  • Daily backups
  • Comprehensive monitoring & firewall protection
  • Webmaster service for basic questions and minor adjustments
  • Hack free guarantee
  • Periodic reporting

Incl. hosting

  • One main domain
  • 10GB NVMe SSD
  • 1 vCPU
  • 1GB RAM
Fast NVMe hosting with LiteSpeed, SSL and malware scanner included (worth €17.95 p/m) - not required, but helpful for quick support.

Extras included

Business
WooCommerce maintenance

  • One month free with annual bill

54,95

  • Excl. VAT
  • Monthly
For growing web shops that need continuous availability.
Place an order

Maintenance & care

  • WordPress core, theme and plugin updates
  • Support up to 50 plugins
  • Monthly updates + visual test & functional check
  • Daily backups
  • Full monitoring & active security patches
  • Webmaster service & priority support by experts
  • Hack free guarantee
  • Periodic reporting

Incl. hosting

  • One main domain
  • 15GB NVMe SSD
  • 2 vCPU
  • 2GB RAM
Fast NVMe hosting with LiteSpeed, SSL and malware scanner included (worth €32.95 p/m) - not required, but useful for quick support.

Extras included

Enterprise
WooCommerce maintenance

  • One month free with annual bill

109,95

  • Excl. VAT
  • Monthly
For larger webshops where stability and revenue certainty are crucial.
Place an order

Maintenance & care

  • WordPress core, theme and plugin updates
  • Support up to 100 plugins
  • Updates tested on staging with regression test, then safely live
  • Daily backups
  • Full monitoring & active security patches
  • Webmaster service & priority support by experts
  • Hack free guarantee
  • Periodic reporting

Incl. hosting

  • One main domain
  • 20GB NVMe SSD
  • 3 vCPU
  • 4GB RAM
Fast NVMe hosting with LiteSpeed, SSL and malware scanner included (worth €54.95 p/m) - not required, but useful for quick support.

Extras included

Managed hosting

Package Professional Business Enterprise
LiteSpeed server & cache
cPanel control panel
WordPress toolkit
DNS management
Main domains 1 1 1
WordPress installations Unlimited Unlimited Unlimited
NVMe SSD storage 10GB 15GB 20GB
Computing power (vCPU) 1 2 3
Working memory (RAM) 1024 MB 2048 MB 4096 MB
Bandwidth/number of visitors Unlimited Unlimited Unlimited
Let's Encrypt SSL
Backups
Malware scanner
SSH access
PHP 5.4 to 8.4 5.4 to 8.4 5.4 to 8.4
Alias domains 100 100 100
Subdomains Unlimited Unlimited Unlimited
Email addresses Unlimited Unlimited Unlimited
FTP accounts Unlimited Unlimited Unlimited
Databases Unlimited Unlimited Unlimited

Maintenance & care

Package Professional Business Enterprise
WordPress core updates
Theme updates
Plugin updates
Frequency Monthly Monthly Monthly
Update process Basic control Functional control Checked for staging environment
Support up to 25 plugins 50 plugins 100 plugins
Error debugging
Webmaster service
Periodic reporting

Monitoring & security

Personal Professional Business Enterprise
Uptime monitoring
Web Application Firewall
Vulnerability scanner
Login protection
Bot protection
WordPress activity log

Optimization

Package Professional Business Enterprise
LiteSpeed cache configuration
JPG/PNG images optimization
Browser cache
Mobile cache
Transferring images to WebP
CSS, JS and HTML -minification
Optimization font display
Delay JS loading
Combining CSS & JS
Delete unused CSS for users
Lazy load for images
Lazy load for iframes
Viewport Image Generation
JS delayed loading
Code debugging

Support & assistance

Package Professional Business Enterprise
Documentation & manuals
Support by mail 09:00-22:00 09:00-22:00 09:00-22:00
Chat support 09:00-17:00 09:00-17:00 09:00-17:00
Telephone support (questions or advice) By appointment By appointment By appointment
Telephone support (emergencies) 09:00 - 12:00 / 13:00 - 17:00 09:00 - 12:00 / 13:00 - 17:00 09:00 - 12:00 / 13:00 - 17:00
Service Level Agreement (SLA).

Benefits & extras

Package Professional Business Enterprise
30-day money back guarantee
Transfer service
Contract takeover
Speed Optimization
Starter Pack

Why WooCommerce maintenance is essential

An online store that is not maintained is immediately vulnerable. Every update of WooCommerce, payment modules or plugins can close security holes, but also break your checkout if you just install them. So without maintenance, you not only run the risk of hacks and downtime, but also of lost sales due to broken functionalities.
On top of that, WooCommerce often uses dozens of plugins and links to external systems. The more components work together, the greater the chance that one mistake will affect the entire shop. This is why we implement updates carefully and step by step. For larger packages, we first test changes in a secure environment.
This prevents customers from getting stuck during checkout or orders from being lost. With proactive maintenance, your online shop remains stable and secure, and you have the assurance that your online sales are always protected.

WooCommerce maintenance and management without worries

With our maintenance packages, we take all the technical worries off your hands. Updates, security, monitoring and support, everything is taken care of daily by our experts.

WooCommerce updates and compatibility

WooCommerce and its plugins receive regular updates. These are necessary to plug security holes and enable new features, but they can also have a direct impact on your checkout or payment modules. We take this process completely out of your hands and perform updates carefully and in a controlled manner.
  • Personal: monthly updates, performed semi-automatically
  • Professional: monthly updates, checked by our experts
  • Business: monthly updates, first tested in a secure environment before going live
This ensures that your shop remains secure and that customers can always checkout without problems.

Monitoring and security

Our systems continuously scan your shop for vulnerabilities, malware and suspicious activity. If anything suspicious is detected, we intervene immediately. This is how we prevent hacks, downtime and lost revenue.

Hack free guarantee

Should your shop still be affected by a hack, we will solve it free of charge. We will repair the damage, quickly put your shop live again and take measures to prevent a recurrence.

Webmaster service

From payment modules and plugin conflicts to questions about settings or email, our team will help you right away. No complicated manuals, but personal help from WooCommerce specialists.

Insight and reporting

You will periodically receive an overview of all updates, security checks and performance. So you know exactly how healthy and secure your webshop is.

Performance and uptime

A slow shop costs conversion. That is why we optimize your shop for speed - from caching and image optimization to code minification. In addition, we check the availability of your shop every minute. In case of a failure, we intervene immediately, often before you even notice it.

Our hosting and WordPress experts are at your service.

No rehearsed answers or unclear manuals, but a passionate team of experts ready to help you every day; by email, chat or by phone by appointment.
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Personal and helpful customer service

Fast, expert hosting and WordPress support is our priority. No standard answers, but a passionate team of experts ready to help you daily, whether by email, phone or chat.

  • Average response within 20 minutes on weekdays
  • Chat with our team for short sales and advice questions
  • Available by phone by appointment, or directly in case of emergency

99%

Customer satisfaction rate

2 min

Average response time for urgent request

28 min

Average support request handling time

Trusted by more than 1,000 growing companies.

Included by default with Managed WooCommerce hosting & management

Our packages are equipped with the most comprehensive functionalities and premium tools, so you can easily and quickly set up and optimize your website without wasting precious time.

Unlimited number of mail accounts

Create unlimited free professional mail addresses per package, with options for forwarders, auto-replies and filters.

Let's Encrypt SSL

Free Let's Encrypt SSL certificates, for all your domains.

Spam filtering

Configurable for black- and whitelisting email addresses.

No limit on data traffic

Receive an unlimited number of visitors per month for all sites within your package, with no limits or additional fees.

4 backups per day

Restore backups easily, up to 180 days back.

Image optimizer

Optimize all images with one click, with no loss of quality.

More NVMe storage space

  • Available add-on
Optionally, you can expand our packages with more storage space, to be used for storing emails, files or databases.

Uptime of 99.9%

Your website stays online thanks to 24/7 network monitoring.

Up to 100 aliases

Free to add for DNS, redirect or mail.

These customers have already made the switch to Surver

Surver is rated 4.9/5 stars based on hundreds of reviews posted by our customers on Google, Web hosts and Trustpilot.

Top party. Have several websites and clients here. If there is anything they really help you. And they are really fast too.

Gert Jan Stevens

- Directed

This company is a 100% recommend. After years of toiling with hosting companies that don't respond, or respond late this is so relaxed. Answer within 10 minutes and very wide opening hours. They resolve everything quickly and very professionally. Have transferred all my websites, if only I had done this years earlier. Finally peace of mind, here are people who know what they are doing and are also very friendly. I am very grateful for all the help!

Cristel Lehman

- Get-Web.com

My request on November 10 was whether our site could be made 2-language, with the necessary questions in addition to a cost estimate. On the same day I had all the answers and a clear quote, based on which I immediately placed the order. By early afternoon the next day, the translation widget had been installed and the entire site translated using Deepl. It works flawlessly, and within 1.5 days! The 5 stars are well deserved.

Peter

- Haegsche Time Foundation

Lightning fast help in fixing malware damage! After contacting Boy from Support, my hacked site was cleaned within an hour. I immediately made the effort to look at their hosting, best choice yet! Everything was taken off my hands and the Cpanel + hosting speeds are a breath of fresh air compared to my previous hosting provider.

Fabien

Recently insanely helped by Boy and team in making my website hack-free. I immediately decided to move my website to Surver. Everything was taken care of for me flawlessly. Service like this you don't often come across these days. Thanks a lot!

Kim Runhaar

- Studio Kwebbel

A few years ago, Surver helped us very quickly when our website was hacked. Then immediately switched for hosting and security. They are very responsive and friendly. When I made a mistake that caused our website to stop working, they fixed it within 5 minutes. Highly recommended!

Anouk Bakker

- Animate the World

What a fine party this is! Surver helped me tremendously with the removal of malicious files on various sites. In addition, my websites are now running with them. I am impressed with the patience and good communication. You guys are great!

Frank Kruit

- Digital Vastgood

Website under construction was hacked due to temporary stoppage of work. Asked Surver if they could get this fixed. Within 24 hours, after I provided all the necessary data, the site was up to date again. Now I also arranged hosting with Surver so this will not happen again in the future. Surver just takes care of that automatically with their backups and malware scanner. Well taken care of!

Paul van der Sande

- Jamrozik

Received help with website development wordpress. Very correct, fast and punctual. Always accessible, smooth service. Highly recommended!!!

Robert Scheltjens

- NPO Supernils

Boy from Surver cleared my website, which had been hacked, of viruses and put it back on the air within 24 hours! I then switched to Surver for hosting, this went quickly and smoothly. My thanks is great.

Walter

Your transition, our concern

Experience the speed for yourself, enjoy a free migration, no double charges and flexible contract terms, with no strings attached. Not satisfied? Money back!

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Performance comparison

Wondering how your site performs on our server? Request a free performance comparison and we'll let you experience it for yourself!

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Free relocation service

We migrate your WordPress site, mail accounts, DNS zones and domain to our platform professionally and without downtime.

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No double burden

We will take over your current provider's contract and bill you for the renewal only when your current contract expires.

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We are here for you!

No rehearsed answers or obscure manuals, but a passionate team of hosting and WordPress experts ready to help you every day.

Set your own term

We don't tie you to long contracts. You can choose monthly billing and cancel whenever you want, with no obligations or notice period.

30-day money back guarantee

4.9/5
Our customers rate us an average of 4.9 based on 150+ reviews.
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Frequently Asked Questions

Below are the answers to our frequently asked questions. If you do not find what you are looking for, or would like advice on the right package, please feel free to contact us.
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Managed WooCommerce hosting offers everything you need to keep your website secure, fast and always up-to-date. Our experts handle technical maintenance, including security, updates, backups and managing your server. We also take care of keeping your WordPress installation, themes and plugins up-to-date. In addition, you benefit from a hack-free guarantee, speed optimization, enhanced security and constant uptime monitoring with immediate follow-up in case of downtime.
On our optimized LiteSpeed web servers and advanced hardware, your WordPress site runs at maximum speed. Your data is also stored on blazing-fast NVMe SSDs, allowing us to guarantee the fastest load times!
Furthermore, we fully optimize your WooCommerce shop once it is moved to us. The result: a faster site, better user experience, higher search engine rankings, more visitors and therefore more orders.
At Surver, we are big believers in quality, which we can only guarantee by having maintenance performed by Surver technical staff. Whether it's a plugin update, debugging a theme or acting immediately when your website goes down; our team is here for you!
New versions of WordPress, WooCommerce, themes and plugins are released all the time, and your site needs these updates to stay fast, secure and stable. Because we at Surver specialize in WordPress maintenance, we perform updates only after a thorough compatibility check to ensure that all parts of your site work together perfectly.
Furthermore, we offer more than just hosting and maintenance. You will receive periodic reports of our work, benefit from a hack-free guarantee, constant uptime monitoring and prompt support from our WordPress and hosting experts.
Yes, you can. We also maintain web shops that are hosted externally. However, with every maintenance package we provide free high-speed hosting on our own platform. This way we can solve problems faster, offer better support and you save costs; after all, you don't have to pay separately for hosting.
Please note that with externally hosted web shops, our support is more limited. If your shop goes offline due to a failure at the hosting party or an update causes downtime, we are dependent on their response time and cannot intervene directly.
With every package we offer - completely free of charge - a transfer service, where we move your WordPress site, mail accounts, DNS zones and domain to our platform professionally and without downtime. After placing your order, simply send us all the details via the migration form.
With over 10 years of WordPress experience, we know exactly what it takes to keep your website optimally maintained. Before every update, we make an extra backup of your site so we can restore it immediately if something goes wrong. After each update, we thoroughly test your website to make sure everything is working smoothly and there are no conflicts. If a theme or plugin cannot be updated, we will contact you to find a suitable solution together. This way you are always assured of a stable and perfectly functioning website.
With our Managed & managed packages, we take care of everything for your WordPress website: hosting, technical maintenance, security and optimization. Want to change texts or photos, or add a new page? No problem! We often make small changes free of charge. For larger changes, you can ask us for a quote, or use our Webmaster service.
Absolutely! At Surver, resellers can confidently outsource the maintenance of WooCommerce shops to our support. We also offer white label support, if desired, so that your customers are helped directly by us under your name. Interested? Contact us and we will be happy to make you a customized proposal.
Within each package you can create an unlimited number of email accounts, completely free of charge. Through our webmail you can quickly and easily answer emails from anywhere in the world. It is also possible to link to Apple mail or Outlook.
You can upgrade or downscale your package at any time. Through your account at Surver, you can easily request the change yourself.
For each package we make 4 daily backups, of your files, databases, mail accounts and DNS records. These backups are easily and quickly restored via cPanel, up to 180 days back.
We believe in our services and do not tie you to long contracts. As you wish, you pay per month and can also cancel on a monthly basis.
Do you run an agency, or host multiple WordPress sites? Starting from 5 packages we offer interesting discounted rates! More information can be found on the page Agency hosting.
Of course you can! On our customer service page you will find the various contact options. You can send an e-mail, start a chat or request a callback. We like to think along with you!