WooCommerce maintenance & management
Your webshop should sell - not crash. Surver provides continuous updates, performance optimization and security so that your WooCommerce store always remains fast, secure and reliable.
From €34.95 per month
WooCommerce experts
Proactive maintenance
Support that thinks with you
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5/5
- Based on 30 reviews
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5/5
- Based on 34 reviews
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4,9/5
- Based on 72 reviews
Why WooCommerce maintenance is essential
An online store that is not actively maintained quickly becomes vulnerable. Updates of WooCommerce, payment modules and plugins often solve security problems, but can also cause conflicts if they are carried out just like that. Without proper maintenance, you risk not only hacks and downtime, but also lost sales due to broken functionalities.
In addition, a WooCommerce webshop often consists of dozens of plugins and links to external systems. The more components work together, the greater the chance that one update will impact the rest. This is why we implement updates in a controlled and incremental manner. For larger packages, we first test changes in a secure staging environment.
This prevents customers from getting stuck during checkout or orders from being lost. With proactive maintenance, your webshop remains stable, secure and performing optimally - while you have the assurance that your online revenue is protected.
Everything your webshop needs. Settled by default.
No separate modules, upsells or technical surprises. Hosting, maintenance, security and support are included by default - so that your WooCommerce webshop always remains fast, secure and stable.
Complete WooCommerce management, without the hassle
No separate tools or extra add-ons, but one total package in which performance, security and maintenance work together seamlessly.
Your website runs on reliable hosting set up specifically for WooCommerce - all taken care of in one package.
We make sure that your webshop keeps running smoothly and quickly, so that visitors don't drop out and you appear professional online.
Updates keep your webshop safe and stable. We perform these in a controlled manner, so you don't risk any errors or downtime.
We continuously monitor your webshop. Does a problem arise? Then we intervene before you notice it.
Daily backups ensure that your shop can always be restored if something goes wrong. Without you having to do anything.
Your shop is actively protected against hacks, malware and other threats. Security is not an add-on but standard.
Your webshop is always secured with HTTPS, so visitors can browse safely and you appear trustworthy.
Need minor adjustments? We'll help you. No need to find a developer for simple changes.
No general helpdesk, but specialists who really understand WooCommerce and think with you.
Are you switching? We'll take care of moving your webshop completely for you - with no extra costs or hassle.
Do you choose standard hosting with another party?
Not a complete package, which means you often have to arrange speed, security and maintenance yourself or place them with multiple parties.
The server is taken care of, but maintenance and optimization of your WooCommerce shop are outside the package.
Improving speed often requires additional plugins, settings or technical knowledge - which you need to figure out on your own or have done.
WordPress, plugins and themes need to be updated. This sounds simple, but can cause errors if not done correctly.
You usually only notice problems or downtime when visitors or customers report it.
Not always included by default or limited availability. You must make your own arrangements for proper backups.
Additional security plugins or services are often needed to really protect your shop properly.
Some packages still require you to set up or renew security via SSL yourself.
For modifications, you often need a developer or have to figure it out yourself.
Support usually helps with hosting questions, but support for WooCommerce itself or content issues is often outside the package.
Moving your webshop can be technical and is often offered as a separate paid service.
“Been a customer of Surver for a few years now and I am very satisfied. In addition to their super fast hosting, they respond quickly and knowledgeably to support questions and think well with you. Highly recommended!”
Bart de Boer
- Newme2day
WooCommerce maintenance & management, tailored to your webshop
Our managed packages take updates, security and technical management completely out of your hands. Simply choose the right level for your webshop - including free migration and 30-day guarantee.
View all technical features here
Managed hosting
| Package | Professional | Business | Enterprise |
|---|---|---|---|
| LiteSpeed server & cache | |||
| cPanel control panel | |||
| WordPress toolkit | |||
| DNS management | |||
| Main domains | 1 | 1 | 1 |
| WordPress installations | Unlimited | Unlimited | Unlimited |
| NVMe SSD storage | 10GB | 15GB | 20GB |
| Computing power (vCPU) | 1 | 2 | 3 |
| Working memory (RAM) | 1024 MB | 2048 MB | 4096 MB |
| Bandwidth/number of visitors | Unlimited | Unlimited | Unlimited |
| Let's Encrypt SSL | |||
| Backups | |||
| Malware scanner | |||
| SSH access | |||
| PHP | 5.4 to 8.4 | 5.4 to 8.4 | 5.4 to 8.4 |
| Alias domains | 100 | 100 | 100 |
| Subdomains | Unlimited | Unlimited | Unlimited |
| Email addresses | Unlimited | Unlimited | Unlimited |
| FTP accounts | Unlimited | Unlimited | Unlimited |
| Databases | Unlimited | Unlimited | Unlimited |
Maintenance & care
| Package | Professional | Business | Enterprise | WordPress core updates |
|---|---|---|---|
| Theme updates | |||
| Plugin updates | |||
| Frequency | Monthly | Monthly | Monthly |
| Update process | Basic control | Functional control | Checked for staging environment |
| Support up to | 25 plugins | 50 plugins | 100 plugins |
| Error debugging | |||
| Webmaster service | |||
| Periodic reporting |
Monitoring & security
| Personal | Professional | Business | Enterprise | Uptime monitoring |
|---|---|---|---|
| Web Application Firewall | |||
| Vulnerability scanner | |||
| Login protection | |||
| Bot protection | |||
| WordPress activity log |
Optimization
| Package | Professional | Business | Enterprise | LiteSpeed cache configuration |
|---|---|---|---|
| JPG/PNG images optimization | |||
| Browser cache | |||
| Mobile cache | |||
| Transferring images to WebP | |||
| CSS, JS and HTML -minification | |||
| Optimization font display | |||
| Delay JS loading | |||
| Combining CSS & JS | |||
| Delete unused CSS for users | |||
| Lazy load for images | |||
| Lazy load for iframes | |||
| Viewport Image Generation | |||
| JS delayed loading | |||
| Code debugging |
Support & assistance
| Package | Professional | Business | Enterprise | Documentation & manuals |
|---|---|---|---|
| Support by mail | 09:00-22:00 | 09:00-22:00 | 09:00-22:00 |
| Chat support | 09:00-17:00 | 09:00-17:00 | 09:00-17:00 |
| Telephone support (questions or advice) | By appointment | By appointment | By appointment |
| Telephone support (emergencies) | 09:00 - 12:00 / 13:00 - 17:00 | 09:00 - 12:00 / 13:00 - 17:00 | 09:00 - 12:00 / 13:00 - 17:00 |
| Service Level Agreement (SLA). |
Benefits & extras
| Package | Professional | Business | Enterprise | 30-day money back guarantee |
|---|---|---|---|
| Transfer service | |||
| Contract takeover | |||
| Speed Optimization | |||
| Starter Pack |
Key features of WooCommerce maintenance & management
Everything needed to keep your website fast, secure and stable - proactively taken care of by Surver, so you have no technical worries.
Lightning-fast load times, hassle-free
Stable performance even in crowded conditions
Fast load times for better conversion
A fast web shop provides a better user experience and fewer dropouts. We make sure speed is well taken care of by default.
Optimized for strong PageSpeed scores
Your shop runs on an environment set up for good Core Web Vitals and fast performance, without you having to optimize yourself.
Consistent speed thanks to modern technology
Latest generation servers and fast storage ensure stable performance and a reliable experience for every visitor.
Protected against hacks and malware
Your webshop is continuously monitored for suspicious activity and vulnerabilities, so problems are detected early and addressed before they have an impact.
Attacks automatically blocked
Malicious traffic is blocked at the server level, preventing common attacks from having a chance.
Always a secure connection for visitors
Every online store runs over an encrypted connection by default, protecting customer data and building trust during checkout.
Backups protect you from data loss
Automatic backups ensure that your shop can be quickly restored if something goes wrong - without losing important data or orders.
Hosting within the Netherlands (AVG-proof)
Identify and solve problems early
Your webshop is continuously monitored, so that faults or errors are often fixed before customers are affected.
Updates without broken checkout
Secure testing before changes go live
For larger changes, we work with a secure environment to reduce risks and avoid unexpected problems.
Technical management completely out of your hands
We arrange updates, checks and maintenance behind the scenes, so you don't have to log in or make technical choices.
Checking after each update
Immediate assistance for urgent problems
In case of emergency you can reach us by phone, so that critical issues are dealt with quickly and your webshop experiences as little impact as possible.
Moving without stress
We handle the entire migration for you, so you can switch without downtime or technical hassles.
WooCommerce specialists who think with you
You get help from experts who understand your webshop and actively think along with you about solutions, improvements and performance.
Quick and clear communication
No long waits or unclear answers - you get clear responses quickly so you can move on immediately.
Real people, not chatbots
Always personal contact with a team that listens, understands and works with you to find the best solution.
Lightning-fast load times, hassle-free
Stable performance even in crowded conditions
Fast load times for better conversion
A fast web shop provides a better user experience and fewer dropouts. We make sure speed is well taken care of by default.
Optimized for strong PageSpeed scores
Your shop runs on an environment set up for good Core Web Vitals and fast performance, without you having to optimize yourself.
Consistent speed thanks to modern technology
Latest generation servers and fast storage ensure stable performance and a reliable experience for every visitor.
Protected against hacks and malware
Your webshop is continuously monitored for suspicious activity and vulnerabilities, so problems are detected early and addressed before they have an impact.
Attacks automatically blocked
Malicious traffic is blocked at the server level, preventing common attacks from having a chance.
Always a secure connection for visitors
Every online store runs over an encrypted connection by default, protecting customer data and building trust during checkout.
Backups protect you from data loss
Automatic backups ensure that your shop can be quickly restored if something goes wrong - without losing important data or orders.
Hosting within the Netherlands (AVG-proof)
Identify and solve problems early
Your webshop is continuously monitored, so that faults or errors are often fixed before customers are affected.
Updates without broken checkout
Secure testing before changes go live
For larger changes, we work with a secure environment to reduce risks and avoid unexpected problems.
Technical management completely out of your hands
We arrange updates, checks and maintenance behind the scenes, so you don't have to log in or make technical choices.
Checking after each update
Immediate assistance for urgent problems
In case of emergency you can reach us by phone, so that critical issues are dealt with quickly and your webshop experiences as little impact as possible.
Moving without stress
We handle the entire migration for you, so you can switch without downtime or technical hassles.
WooCommerce specialists who think with you
You get help from experts who understand your webshop and actively think along with you about solutions, improvements and performance.
Quick and clear communication
No long waits or unclear answers - you get clear responses quickly so you can move on immediately.
Real people, not chatbots
Always personal contact with a team that listens, understands and works with you to find the best solution.
Need help choosing?
- +31 (0)20 244 16 89
- support@surver.nl
- Start the decision aid
Switching to Surver is hassle-free. We move your website free of charge and take over the contract with your current provider. No surprises later: fixed, transparent rates with no introductory fees and flexible contract terms. Not satisfied within 30 days? Then you get your money back.
Worry-free WooCommerce maintenance & management
WooCommerce updates without risk of lost sales
Regular updates are essential for security, performance and stability. Without proper management, risks such as security breaches, conflicts or downtime occur. That's why we perform controlled updates for you.
- Professional: manual updates with monitoring by our experts.
- Business: manual updates with visual regression testing and automatic rollback when problems arise.
- Enterprise: updates first tested for staging, checked extensively and only then put live.
This keeps your webshop up-to-date without the risk of broken order processes.
Proactive maintenance and optimization
Security and monitoring focused on web shops
Your webshop is continuously monitored for vulnerabilities, malware and suspicious activity. Problems are spotted early and addressed immediately, keeping customer data and orders safe.
Understanding maintenance and performance
You receive reports on updates, security checks and performance, so you know that your webshop is actively maintained and monitored.
Performance and uptime
We optimize speed and continuously monitor whether your shop remains accessible. In case of problems we intervene immediately, so that visitors can continue browsing, ordering and paying.
Webmaster service
Need help with plugins, settings, email, domains or shop functionality? Our team makes technical changes for you - without you having to search or test yourself.
Hack-free guarantee for your webshop
Switching feels exciting. We get that.
That's why we move your webshop, domain and e-mail completely free of charge. With our tools and expertise, we make the switch easy and carefully transfer your data. You deliver your data, we take care of the rest - without any hassle or downtime.
WooCommerce maintenance & management with support as it should be
A fully managed WooCommerce webshop, supported by a team that thinks with you, switches quickly and only stops when everything works as it should. No technical worries - we take care of it behind the scenes.
4 key points of Surver support
A fast webshop is important, but good support makes all the difference. At Surver, you do not get a standard helpdesk, but direct contact with WooCommerce specialists who think along and execute.
Support without queues
Mail, chat or call in case of urgency and get in touch with someone immediately - so that problems with your webshop are solved quickly.
Real people, not chatbots
WooCommerce experts who take care of it for you
Online knowledge base when you want to read for yourself
Clear explanations and practical guides for when you want to look up or understand something yourself.
“You want to focus on your business, not on technology. We make sure your webshop stays secure, stable and running optimally.”
David Ladiges
- Surver Support
98%
Customer satisfaction based on feedback
Direct
Available by phone for urgent problems
< 15 min
Average initial response time to support questions
These customers have already made the switch to Surver
Surver is rated 4.9/5 stars based on hundreds of reviews posted by our customers on Google, Web hosts and Trustpilot.
Top party. Have several websites and clients here. If there is anything they really help you. And they are really fast too.
Gert Jan
- Directed
This company is a 100% recommend. After years of toiling with hosting companies that don't respond, or respond late this is so relaxed. Answer within 10 minutes and very wide opening hours. They resolve everything quickly and very professionally. Have transferred all my websites, if only I had done this years earlier. Finally peace of mind, here are people who know what they are doing and are also very friendly. I am very grateful for all the help!
Cristel
- Get-Web.com
My request on November 10 was whether our site could be made 2-language, with the necessary questions in addition to a cost estimate. On the same day I had all the answers and a clear quote, on the basis of which I immediately placed the order. By early afternoon the next day, the translation widget had been installed and the entire site translated using Deepl. It works flawlessly, and within 1.5 days! The 5 stars are well deserved.
Peter
- Haegsche Time Foundation
Lightning fast help in fixing malware damage! After contacting Boy from Support, my hacked site was cleaned within an hour. I immediately made the effort to look into their hosting, best choice yet! Everything was taken off my hands and the cPanel + hosting speeds are a breath of fresh air compared to my previous hosting provider.
Fabien
Recently insanely helped by Boy and team in making my website hack-free. I immediately decided to move my website to Surver. Everything was taken care of for me flawlessly. Service like this you don't often come across these days. Thanks a lot!
Kim
- Studio Kwebbel
A few years ago, Surver helped us very quickly when our website was hacked. Then immediately switched for hosting and security. They are very responsive and friendly. When I made a mistake that caused our website to stop working, they fixed it within 5 minutes. Highly recommended!
Anouk
- Animate the World
What a fine party this is! Surver helped me tremendously with the removal of malicious files on various sites. In addition, my websites are now running with them. I am impressed with the patience and good communication. You guys are great!
Frank
- Digital Vastgood
Website under construction was hacked due to temporary stoppage of work. Asked Surver if they could get this fixed. Within 24 hours, after I provided all the necessary data, the site was up to date again. Now I also arranged hosting with Surver so this will not happen again in the future. Surver just takes care of that automatically with their backups and malware scanner. Well taken care of!
Paul
- Jamrozik
Received help with website development wordpress. Very correct, fast and punctual. Always accessible, smooth service. Highly recommended!!!
Robert
- NPO Supernils
Boy from Surver cleared my website, which had been hacked, of viruses and put it back on the air within 24 hours! I then switched to Surver for hosting, this went quickly and smoothly. My thanks is great.
Walter
Your transition, our concern
Free, complete switching service
We move your website, domain and email completely for you. No technical knowledge required - you provide the data, we take care of the rest.
Seeing first, then believing
No duplicate charges when switching
30 days not good, money back
Still in doubt? Within 30 days you can quit free of charge - without discussion.
Flexible contracts & fixed rates
With Surver, you work with transparent, fixed rates with no temporary promotions or small print. You choose the term, remain flexible and always know exactly what you are paying - today and in the future.
Frequently Asked Questions
What is WooCommerce maintenance & management
With WooCommerce maintenance & management, we ensure that your webshop remains secure, stable and functioning optimally. We carefully carry out updates, monitor your website and make sure your shop keeps running - so you can focus on sales instead of technology.
Why should I pay for WooCommerce maintenance?
A WooCommerce webshop is more complex than a standard website. Updates to WordPress, WooCommerce or plugins can affect payments, stock or functionality. With professional maintenance, you reduce your risks and prevent your shop from unexpectedly going offline or showing errors - which can directly impact your sales.
Who performs the maintenance?
Our team of WooCommerce and WordPress specialists performs the maintenance. We work with controlled updates, monitoring and technical checks to ensure that your webshop remains stable and secure.
Can I also have sites hosted elsewhere maintained?
Yes, we can. We can also maintain WooCommerce web shops running at another hosting party. Still, we always recommend hosting your webshop with Surver. Our fast hosting is included in our maintenance packages and allows us to intervene faster in case of breakdowns, updates or technical problems.
When hosting and management are with the same party, we can resolve issues immediately without depending on external parties.
What happens if an update fails?
Does something go wrong during an update? Then we will fix it. Thanks to backups and controlled update processes, we can recover quickly and ensure that your web shop is working properly again.
I want to modify something on my website. Do you do the same?
Sure! We can make minor adjustments or technical changes to your webshop as part of your management package or as an additional service. Let us know what you want to adjust, and together we will look for the best solution.
Can I also up- or downgrade my package?
Yes, you can adjust your package when your shop grows or when you have other needs. This way, the maintenance easily grows along with your shop.
What about contract duration and billing?
Our WooCommerce maintenance packages are flexible and can be cancelled monthly. You pay per month and are not stuck with long contracts.